Scoops privacy policy
Privacy policy, written for humans.
This page explains what Scoops collects, how it is used, and how to contact Offhours Works about privacy or support.
App Store summary
Scoops does not sell personal information and does not share personal information for third-party advertising tracking.
Data practices
- Location is used only when you allow it, so Scoops can show nearby ice cream places.
- Searches and app interactions may be used to provide results and improve reliability.
- No personal information is sold.
Full policy
Offhours Works provides Scoops. This privacy policy applies to the Scoops mobile app, related support requests, and this website page.
Information collected
- Location data, if you grant location permission, to find nearby ice cream places.
- Search terms, viewed places, saved places, or preferences you choose to use in the app.
- Device, app version, crash, and diagnostic information used to maintain reliability.
- Support messages you send to Offhours Works, including your email address if you contact support.
How information is used
- Show nearby ice cream places and improve discovery features.
- Remember app preferences or saved places when those features are available.
- Troubleshoot bugs, crashes, and support requests.
- Protect the app from abuse and keep core functionality working.
Sharing and service providers
- Service providers may process data for hosting, maps/search, diagnostics, analytics, email, or support.
- Data may be disclosed if required by law or to protect users, Offhours Works, or the public.
- Personal information is not sold and is not shared for third-party advertising tracking.
Retention
Location is used to provide nearby results and is not kept longer than needed for that purpose. Support emails and diagnostics may be retained as long as needed to resolve issues, maintain records, and improve reliability.
Your choices
- You can disable location access in your device settings.
- You can request deletion or correction of support records by emailing support@offhours.works.
- You can stop using the app at any time and remove local app data by deleting the app from your device.
Children
Scoops is not directed to children under 13. If you believe a child has provided personal information, contact support@offhours.works so the request can be reviewed.
Changes and contact
This policy may be updated as Scoops changes. Questions, privacy requests, and support requests can be sent to support@offhours.works.
Effective date: June 13, 2026
Contact for App Review
App reviewers and users can contact Offhours Works at support@offhours.works for privacy questions, support, deletion requests, or account/data questions related to Scoops.