Scoops support

Scoops support

Need help with Scoops? Email Offhours Works with your device, app version, and what happened. Screenshots are welcome.

What to include

Your device model, operating system, app version, and the steps that caused the issue.

Support email

Send support requests to support@offhours.works. This is the official support contact for Scoops.

Privacy requests

Use the same email address for privacy questions, data requests, or deletion guidance.

Frequently asked questions

What is Scoops?

Scoops is a compass-style ice cream finder for discovering nearby ice cream and dessert shops, getting directions, checking in, and collecting visited places.

Why does Scoops ask for location?

Scoops uses location to find nearby shops, calculate distance, point the compass, and enable check-ins when you are at a shop.

Can I use Scoops without location?

Some features need location to work well. You can change location permissions in iOS Settings at any time.

How do I get support?

Email support@offhours.works with your device, app version, and a quick description of what happened.

Does Scoops sell personal data?

No. Scoops does not sell personal information or use it for third-party advertising tracking.

How can I request privacy help?

Email support@offhours.works with the app name and your request. You can ask privacy questions, request deletion guidance, or report an issue with your data.